When you engage with DPA through our Digital Channels, we collect a variety of information. In general, the type and amount of information we collect about you depends on how you choose to interact with DPA.
Non-Personal Information/Technical Information
This is aggregate information automatically collected when you interact with our Website. For example, we may use website analytic tools on the Website to determine information, such as your IP address and domain name, general geographic location (as inferred from your IP address), your internet service provider, the date and time of your visit to the Website, your use of the Website during your current session and over time (including the pages you view and the files you download), the URLs from sites you visit before and after navigating to the Websites, keywords you use to find the websites, your computer or device’s operating system, browser type and version, and software and hardware attributes.
We will also use technologies, such as cookies and pixel-based tracking, to collect information about the pages you view, the links you click on and other actions you take on the Website. We use the aggregated information to provide a more useful and engaging experience to Website visitors. This information may sometimes be used to display content to you on DPA’s Website, social media platforms, or digital advertising platforms.
We will collect payment information, such as your credit card number, to process online transactions. We may use a third-party payment service to process payments and donations made through our Digital Channels. We will retain your credit card information only for as long as necessary to process the transaction.
Contact Information and Preferences
We may request contact information, such as your name, mailing address, telephone number, e-mail address, and your preferences for how you would like to be contacted by DPA. We may also use third-party services to supplement or to ensure accuracy of contact information.
If you contact DPA through email, we will collect your email address, and may retain a record of the communication for operational purposes. The information contained in these communication records will depend on what you voluntarily provide to DPA.
HOW WE COLLECT INFORMATION
DPA may collect Personal Information and Non-Personal Information in a variety of instances and circumstances, such as the following:
If you donate to DPA on our Website, we collect Personal Information that may include your name, address, telephone number, e-mail address, and limited financial information, such as your credit card information, to process your donation.
When you make a purchase on DPA’s Site, we collect Personal Information that may include your name, address, telephone number, email address, shipping and billing addresses, order history. We also collect limited financial information, such as your credit card information, to process your payment.
If you apply to adopt an animal from DPA, we collect Personal Information from you that may include your name, address, telephone number, e-mail address, age, occupation, driver’s license number, and felony criminal conviction history. We also collect limited financial information, such as your credit card information, to process your adoption fee.
Employment or Volunteer Participation
If you apply to work or volunteer with DPA, we will collect Personal Information related to your desired role. This may include your name, address, telephone number, email, address, emergency contact information, employment history, felony criminal convictions, professional skills, and driver’s license number.
Third-Party Fundraising Campaigns, Promotions or Events
We may use or interact with third-party services to conduct fundraising campaigns, promotions, or events. In these instances, we may receive Personal Information, including your name, address, telephone number, email address, and order information. We may also receive limited financial information, such as your credit card information, to process donations, payments or registration fees. We also may receive your Personal Information if you respond to a cause-related marketing campaign or other promotion benefiting DPA that is conducted by a third-party.
Social Media Platforms
We may collect limited information about you from Social Media Platforms. For example, we may receive information about you when you interact with DPA’s social media pages (e.g. liking us on Facebook or following us on Instagram). Your interactions with social media companies and the use of their features are governed by their respective privacy policies.
When you visit the Website, we automatically receive and record certain information from your computer or device and your browser. This may include data, such as your IP address, operating system, browser type and version, the pages you visit, or features you use on the Website, and general geographic location (as inferred from your IP address).
Cookies & Pixels
COMMUNICATION TO CHILDREN
Our Digital Channels are not directed at children under the age of 16, and we do not knowingly collect Personal Information from children under the age of 16 through our Digital Channels. If you have reason to believe that a child under the age of 16 has provided Personal Information to us, please contact us at firstname.lastname@example.org and we will take steps to delete that information from our databases. If we become aware that a child under 16 has provided us with Personal Information, we will take steps to remove such information.
LINKS TO OTHER WEBSITES
The Website may contain links to other websites not owned, controlled, or affiliated with DPA.
If you are using our Website and click a link to another site, you will leave our Website and this Policy will not apply to your use of and activity on those other sites. We encourage you to read the legal notices posted on those sites, including their privacy policies. DPA is not responsible for the data collection and use practices of such other sites.
HOW WE PROTECT YOUR INFORMATION
DPA takes reasonable and appropriate precautions to ensure that user information is protected from loss, misuse and unauthorized access, disclosure, alteration and destruction.
We restrict access to user Personal Information to those individuals who reasonably need access to perform their job functions, such as our third-party email service, and key staff.
DPA provides visitors to our Digital Channels with a secure experience when donating through them. We work with Payment Card Industry Data Security Standard (PCI-DSS) compliant vendors. When Personal Information is transmitted, it is protected through the use of industry-standard security technology, such as the Secure Socket Layer (SSL) protocol.
Even with these measures in place, users should use special caution when using publicly accessible computer terminals or transmitting Personal Information over unsecured wireless networks.
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